About Us

High-quality IT support delivered in plain English by a local team that knows your business, your systems, and your name.

IT support with a personal touch

Simply Solutions was founded with a simple idea: small businesses deserve the same quality IT support that big companies get, without the corporate price tag or impersonal service.

We’re a small team based in South East London, and we like it that way. When you call us, you speak to someone who knows your business and your systems. No call centres, no ticket queues, no reading from scripts.

We believe technology should help your business run smoothly, not give you headaches. That means explaining things in plain English, fixing problems properly rather than applying quick fixes, and being honest about what you actually need.

What we stand for

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Plain English

No jargon, no confusing technical speak

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Honest advice

We’ll tell you what you need, not what makes us the most money

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Personal service

You’ll know who you’re talking to and they’ll know your business

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Fair pricing

Transparent costs with no hidden fees or surprises

Meet the team

The people behind Simply Solutions. When you work with us, these are the faces you’ll see.

Adam Hawkins

Technology and Governance Specialist

20 years in IT leadership across legal, finance, and non-profit sectors. Has led technology for Silver Circle law firms and international investment companies, managing global teams, million-dollar budgets, and complex multi-site infrastructure. Delivered cloud migrations, security overhauls, and large-scale system implementations. Knows how to find cost savings that others miss and has a track record of cutting without compromising quality. Along with knowing the ins and outs of the tech you need at any level (and perhaps more importantly what you don’t in order to stay cost-effective), he’s got a creative flair for establishing your web presence and mapping together the systems to help you grow.

Specialisms

IT Strategy
Cyber Security
Cloud

Nicole Smith

Marketing & Growth Specialist

For over a decade and a half, Nicole has worked in client success and marketing for household names such as Twitch, Amazon, TIME and Fandom for dozens of brands including EA Games, Audi, Rolex, Pringles, Paramount Pictures, SEGA, Samsung and more. Nicole has worked as Head of Growth to market a UGC rewards platform start-up from the ground up, she’s keen to use her experience to help small businesses find their feet, establish their identity and stand out from the crowd.

Specialisms

MarketingSocial MediaProject ManagementBusiness Development

Rose

Chief Fluff Officer

Rose is the heart of the Simply Solutions office and takes her role in team morale very seriously. When she isn’t supervising desk work, she’s usually found greeting visitors or reminding the team to take screen breaks for a quick walk around Mottingham.

Specialisms

Networking
Microsoft 365
Support

April

Chief Wellbeing Officer

April keeps the team grounded when the technical talk gets too heavy. She believes most IT headaches can be solved with a quick walk or an ear scratch, and she is consistently rated #1 in the office for “Best Listener.” Specialisms: Morale Boosting, Snack Auditing, Zoom Call Cameos.

Specialisms

Web Design
SEO
Marketing

Areas we serve

We’re based in South East London and provide on-site support throughout the area. Remote support available nationwide.

📍 On-site support areas

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Bromley

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Eltham

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Mottingham

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Greenwich

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Lewisham

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Blackheath

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Chislehurst

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Sidcup

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Bexley

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Bexleyheath

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Orpington

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Beckenham

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Penge

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Catford

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Woolwich

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Charlton

Don’t see your area? Get in touch anyway. We cover most of South East London and North Kent.

🌐 Remote support

Many IT issues can be resolved remotely without anyone needing to visit. We provide remote support to businesses across the UK, including:

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Software troubleshooting

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Microsoft 365 support

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Cloud services management

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Security monitoring

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Website maintenance

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Digital marketing services

Why local matters

There are advantages to working with a local IT company.

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Fast on-site response

When you need someone there in person, we can usually be with you the same day

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Face-to-face relationships

We get to know you and your business properly, not just your ticket number

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We know the area

We understand local businesses because we’re part of the same community

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No travel charges

For most of our service area, there are no additional charges for on-site visits

Let’s have a conversation

Whether you need IT support, want to improve your security, or just have questions about technology, we’re happy to chat.

Get in Touch