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Privacy Policy

Comprehensive details on how we protect your data at Simply Solutions.

Who we are

Our website address is: https://simplysolutions.tech. We are a South East London-based IT support and strategy firm dedicated to providing enterprise-grade technology solutions for small businesses.

What personal data we collect and why

Contact Forms

When you contact us via our website, we collect the data shown in the contact form, including your name, email address, and business details. We use this information solely to respond to your inquiry and provide requested services. We do not use this information for marketing purposes unless you explicitly opt-in.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Compliance Summary

UK GDPR Compliant

Aligned with the Data Protection Act 2018.

Data Minimization

We only collect what we need to help you.

Transparent Terms

No hidden data harvesting or selling.

How we manage your data

Who we share your data with

We do not sell, trade, or otherwise transfer your personal data to outside parties. This does not include trusted third parties who assist us in operating our website (hosting), conducting our business (IT service management tools), or servicing you, so long as those parties agree to keep this information confidential.

Visitor comments may be checked through an automated spam detection service.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We may also use cloud-based services based in the UK and EU for data storage, ensuring they meet the high standards of the UK GDPR.

Contact Information

For any privacy-specific concerns, please contact our Data Protection lead at:

Simply Solutions
441 Sidcup Road
London
SE9 4ET
Email: [email protected]

Your privacy matters

Have questions about how we handle your data? We’re always here for a conversation.

Get in Touch