Your photos, documents, and personal files matter. We help you protect them from viruses, scams, and hardware failures — and recover them when things go wrong.
Whether you’ve clicked something dodgy, your hard drive is making weird noises, or you just want to make sure you’re properly protected — we can help.
• Computer running much slower than usual
• Strange pop-ups or new toolbars appearing
• Programs opening or closing by themselves
• Hard drive making clicking or grinding noises
• Files or folders have disappeared
• Someone’s asking you to pay to unlock your files
Protect yourself from viruses, hackers, and scams.
Got something nasty on your computer? We’ll find it, remove it, and clean up any damage it caused. We handle viruses, spyware, adware, and ransomware.
£95 fixed fee
We’ll set up proper antivirus protection, configure your firewall, update your software, and show you how to stay safe online. Prevention is better than cure.
£85/hour or from £75 health check
Worried about phishing emails, fake websites, or phone scams? We’ll help you spot them and set up protections. Already been caught out? We can help with damage control.
Remote: £45/30min | On-site: £85/hour
Lost files? Deleted something important? Drive not working? We can often get it back.
Data recovery isn’t magic. Sometimes files are gone for good. But we’re often successful where people assumed all hope was lost.
We’ll assess for free and tell you honestly whether recovery is likely before you pay anything.
No data, no fee — if we can’t recover your files, you don’t pay for the attempt.
Level 1 Recovery: £145 fixed fee
Software-based recovery of deleted files
The best time to set up backups was years ago. The second best time is now.
Automatic backups to the cloud. Your files are safe even if your house burns down.
Setup: £85
Local backups to an external drive. Fast to restore and you control where your data lives.
Setup: £85
Belt and braces. Cloud for offsite safety, local for quick restores. The 3-2-1 backup rule.
Setup: £120
We’ll help you choose the right approach, set it up properly, and make sure it’s actually working. Most people think they have backups until they need them.
Clear, upfront pricing for security and data recovery services.
Virus & Malware Removal
Deep scan, removal, browser reset, AV install
£95
Computer Health Check
Security review, updates, cleanup
£75
Remote Support Session
Quick fixes and scam assistance
£45/30min
On-Site Support
First hour min, then 15-min increments
£85/hour
Data Recovery (Level 1)
Software-based recovery. No data, no fee.
£145
Backup Setup (Single)
Cloud or external drive configuration
£85
Backup Setup (Both)
Cloud + external drive (recommended)
£120
Free Assessment
We’ll tell you if recovery is likely
£0
No travel fee for SE9, BR1, DA14 postcodes
Not sure if something’s legitimate? Send it to us and we’ll tell you. Better to ask than to click.
Microsoft will never call you. These are scammers trying to get remote access to your computer.
Emails pretending to be from Royal Mail, your bank, or HMRC. They want you to click a link and enter your details.
“Your files have been encrypted. Pay £500 in Bitcoin.” Sometimes fake, sometimes real. Either way, call us before doing anything.
Scary warnings telling you to call a number. They’re almost always fake. Close the browser and call us instead.
If you think you’ve been hacked, have a virus, or something’s seriously wrong:
Don’t panic — and don’t click anything else
Disconnect from the internet — unplug the cable or turn off WiFi
Don’t turn it off — some recovery is easier with it still on
Call us — we can often help remotely or come to you quickly
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Viruses spread — they can infect more files or spread to other devices
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Scammers work fast — if they have access to your accounts, they’ll empty them quickly
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Data recovery is time-sensitive — the more you use the drive, the less chance of recovery
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Passwords can be changed — we can help secure your accounts before more damage is done
Straight answers about security and data recovery.
Yes, but you don’t necessarily need to pay for it. Windows Defender (built into Windows 10 and 11) is actually pretty good these days. We can check your setup and recommend whether you need anything extra based on how you use your computer. A security review is included in our £75 health check.
We can’t guarantee it — nobody honestly can. It depends on what happened and how badly the drive is damaged. But we’ll assess it for free and tell you the realistic chances before you commit to anything. If we can’t recover your data, you don’t pay.
Our Level 1 data recovery (software-based recovery of deleted files) is £145 fixed fee, with a “No Data, No Fee” guarantee. For more complex cases involving physical drive damage, we can refer you to specialist labs. We’ll give you a clear assessment first so you know what to expect.
Call your bank immediately if you’ve given out financial details. Change your passwords on another device. Then call us — we can check your computer for anything the scammers might have installed and help secure your accounts. The sooner you act, the better. We can help remotely at £45 for 30 minutes, or on-site at £85 per hour.
Generally, no. There’s no guarantee you’ll get your files back, and paying encourages more attacks. Call us first — sometimes we can decrypt files without paying, or recover them from backups you didn’t know you had. We’ll give you honest advice based on your specific situation.
Check the sender’s actual email address (not just the display name). Look for spelling mistakes. Be suspicious of urgency (“Act now!”). Never click links asking you to log in — go to the website directly instead. When in doubt, forward it to us and we’ll tell you if it’s legit.
Whether you’ve got a problem right now or just want to make sure you’re protected — get in touch. We’re happy to help.
Or just email us: [email protected] – we usually reply within a day.
