Here’s what we see: staff are already using ChatGPT and other AI tools — often without telling anyone. They’re pasting client data into free tools, using AI for work emails, and nobody’s sure what’s OK and what isn’t.
That’s not their fault. AI is genuinely useful and they’re trying to work smarter. But without clear guidance, it’s a risk waiting to happen.
Get the benefits of AI. Manage the risks. Keep it simple.
When AI is set up properly, the results speak for themselves.
Forget the hype. Here’s what AI is genuinely good at for businesses like yours.
Drafting emails, proposals, reports. Tidying up rough notes. Making content clearer and more professional.
Analysing long documents. Finding key information. Summarising articles, reports, or meeting notes.
Automatic transcription. Action item extraction. Summaries for people who couldn’t attend.
Reformatting data. Writing formulas. Spotting patterns. Turning messy spreadsheets into something usable.
Searching emails, files, and folders by describing what you need — not just keywords.
Policy documents, procedures, legal clauses. AI gets you 70% of the way — you finish and check it.
You need clear rules your team can follow. Not a 50-page document nobody reads.
AI isn’t magic. It confidently makes mistakes. Your governance needs to account for this.
We don’t just hand you a policy document and disappear. We help you actually get AI working.
Download our comprehensive AI Strategy & Governance Master Plan. Covers data classification, approved tools, human oversight requirements, prohibited use cases, deepfake defence, and staff training. Ready to customise for your business.
The SME AI Strategy & Governance Master Plan (2026 Edition)
10 sections covering responsible AI principles, data classification, and staff sign-off.
Straight answers. No waffle.
Probably not. Your team is likely using them already — banning just pushes it underground. Better to give them approved tools and clear rules. That way you get the benefits while managing the risks.
For most knowledge workers, yes. If it saves even an hour a month, it’s paid for itself. The bigger value is that it’s secure — your data doesn’t get used for training, and it integrates with your existing Microsoft 365 setup. We can help you trial it with a few users first.
This is the big one. Free AI tools like ChatGPT may use your inputs to train their models — that’s a problem if you’re pasting in client data. Business tools like Copilot Pro don’t do this, and your policy should be clear about what data can and can’t go into any AI tool.
It depends on the context and your sector. Generally, if AI is just helping draft or edit work that a human reviews and signs off, you probably don’t need to disclose. But if AI is making substantive decisions, that’s different. We’ll help you work out where the lines are.
Start with the problems they actually have, not the technology. Show them how AI can help with specific tasks they find tedious — writing emails, summarising documents, formatting spreadsheets. Once they see it working, adoption follows naturally. We run practical sessions, not lectures.
It will. AI “hallucinates” — it confidently makes things up. That’s why human oversight is essential. Your policy should be clear: AI assists, humans decide. Nothing goes out without being checked by someone who knows the subject matter.
Let’s have a chat about what you’re trying to achieve, what your team’s already using, and how to make AI work safely for your business.
Or just email us: [email protected] – we usually reply within a day.
