You need IT that works. When something breaks, you need it fixed fast. When you have questions, you need someone who actually picks up the phone and explains things properly.
Our managed IT support gives you exactly that. A dedicated team who knows your business, your systems, and your people. We don’t just wait for things to break. We monitor, maintain, and prevent problems before they affect you.
Everything you need to keep your IT running smoothly.
Phone, email, or remote access. When you have a problem, we’re there. Real people who know your setup, not a script-reading call centre.
We keep an eye on your systems 24/7. Disk space running low? Server acting up? We often fix problems before you even notice them.
Updates, patches, cleanups, and health checks. The boring but essential stuff that keeps your systems secure and running well.
Some things need hands on. Hardware installations, network issues, or just a face-to-face chat about your IT. We’re local, so we can be there when needed.
We make sure your backups actually work. Regular checks, test restores, and alerts if anything goes wrong. Your data is protected.
Antivirus, Windows updates, basic security hygiene. We make sure the fundamentals are covered so you’re not an easy target.
We document your systems, meet your team, and understand how your business actually works.
We install our monitoring tools so we can keep an eye on things and catch problems early.
Problem? Question? Give us a ring. We’re here to help, not to make you jump through hoops.
Regular maintenance, updates, and check-ins. Your IT just works, so you can focus on your business.
What happens if your server dies tomorrow? Our Business Continuity & Disaster Recovery Master Plan helps you prepare for the worst. Covers backup strategies, recovery procedures, communication plans, and testing schedules. Ready to customise for your business.
The SME Business Continuity & Disaster Recovery Master Plan
Covers RTO/RPO planning, backup verification, and incident response procedures.
Straight answers about our managed IT support.
It depends on how many users you have and what you need. Typically it works out at £50-100 per user per month for full support, less for basic packages. We’ll give you a clear quote after understanding your setup. No hidden extras.
We’re happy to work alongside your existing team. We can handle the overflow, cover holidays and absences, or take on specific areas like security or backups. Many businesses use us as an extension of their internal resource.
We prefer rolling monthly agreements after an initial period. If we’re not doing a good job, you shouldn’t be trapped. We keep clients because they’re happy, not because they’re contractually obligated.
Absolutely. Big projects, new system implementations, office moves. We quote these separately so you know the cost upfront. Being your regular IT partner means we already know your setup, so projects go more smoothly.
We offer out-of-hours support for critical issues at an additional cost. For most small businesses, next-morning response for non-critical issues is fine. We’ll discuss what makes sense for your business.
We handle the transition. We’ll get access to your systems, documentation from your current provider, and make sure nothing falls through the cracks. Most handovers take 2-4 weeks and we can work in parallel during that time.
Let’s have a chat about what you need. No hard sell, just an honest conversation about whether we’re a good fit.
Or just email us: [email protected] – we usually reply within a day.
